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We answer your questions

What payment methods are accepted?

We accept payment by cheques, holiday vouchers, bank transfers and cash.

We do not currently accept payment by credit card.

Do you accept holiday vouchers?

Yes, we accept payment in ANCV holiday vouchers for all or part of your stay.

The holiday residence Les Thalassîles accepts payment by Chèque Vacances ANCV

How to proceed:

Please indicate this in the comments when making your booking request after checking the validity date of your holiday vouchers.

if you wish to pay for your entire rental in holiday vouchers

to validate your reservation after reception of your rental contract proposal, send with the approved and signed contract a bank cheque for the amount of the deposit on which you will have affixed a sticker indicating that you will not cash this cheque as you will pay the total amount in holiday vouchers.

28 days before arrival (when paying the balance of the rental), send a bank cheque for the amount of the balance on which you will have affixed a sticker indicating that you will not cash this cheque as you will pay the total amount in holiday vouchers.

These cheques will be exchanged on arrival for holiday cheques for the same total amount. Any difference will be paid in cash. It is not possible to give change for a holiday voucher.

If you wish to pay for part of your stay in holiday vouchers, follow the procedure above and send a cheque to be cashed or a bank transfer for the other part.

In any case, never send your holiday vouchers by post, as their loss would be irreparable.

Can you confirm that the pool is open, accessible and heated during my stay?

Every year from the first weekend in April to the first Sunday after 11 November (or 11 November if it is a Sunday) the pool is open and heated.

For other times of the year, contact us.

Is there a household package?

Yes, it includes all the cleaning except the kitchen area, the dishes and the barbecue which must be left clean.

Do you supply the sheets for the baby kit?

We do not provide sheets or undersheets for cots.

If I don't take the cleaning option at the end of my stay what cleaning products should I bring?

The ones you use at home. If you don't take the cleaning option, you simply have to return the villa in the same condition as you found it. We have specific products for covid disinfection which we take care of in all cases.

Are Bermuda shorts or equivalent allowed at the pool?

Why are certain types of swimming costumes banned in swimming pools? This question is asked regularly and the answer is simple: it is a question of hygiene. Swim shorts, like Bermuda shorts or boardshorts, can be worn all day. The main reason for banning this type of swimwear is to reduce pollution of the pools (hair, sweat, urine residue, etc.) in order to preserve the quality of the water.

Long shorts are also loose fitting and often have pockets. When swimming, it is possible to forget to remove objects such as handkerchiefs or papers from the pockets. These objects have no business being in the pool and can end up floating on the surface of the water...

Reserve long shorts and swimming trunks for the beach.

Do you serve breakfast?

Except for the villa "La Mouclière", we offer breakfast baskets that are delivered to your door in the morning. They must be ordered at the latest the day before before 12 noon.

What happens if I can't come? In case of cancellation?

In the case of a cancellation related to Covid 19 and under the conditions listed in our general rental conditions, it is possible to cancel free of charge.

For all other reasons of cancellation, the cancellation of the stay will result in the loss of the deposit or the totality of the stay if the tenant is not covered by a cancellation insurance. We strongly recommend that you take out cancellation insurance, which costs approximately 5 to 6% of the price of the holiday.

Do you accept credit cards, blue, visa, ...

Not for the moment, we are preparing this evolution.

How to book?

Click on the see availability button, indicate your desired dates of stay and the number of people who will be staying at the Thalassîles, select any mandatory criteria (PRM, overweight, pet-friendly) and the search engine will show you the suitable villas that are available or, if there are none that correspond exactly to what you want, will suggest changes. Simply choose the available villa you prefer, then the options you want and finally click on the book button.

On receipt, we will check the booking request (to avoid double booking of the same villa) and send you a proposed rental contract. The rental will be effective upon receipt of the signed contract and deposit before the validity period has expired.

Which villa would you recommend?

All our F3 villas have the same surface, the same layout and the same level of equipment. It is the orientation that will distinguish them. So depending on the season and your preferences, the recommendations will be different. The "Ré" and "Oléron" villas are exposed (terrace) South-South West, and will be more pleasant in spring, autumn, winter or summer for fans of the sun. The villa " Aix " facing East-South East with its garden semi shaded by the neighbouring oak grove will be very pleasant in summer, spring, autumn and for the fans of breakfast in the sun. The villa "Madame" facing West-North West will be perfect for fans of dinner at sunset in any season.

The F2 Villas all have the same layout and level of equipment. They are also suitable for all, while also being suitable for people with reduced mobility ("Louvois", "La Pointe", "Lupin"), for overweight people ("La Pointe"), or for people with pets ("Lupin", "Vauban", "Enet"). Orientation is also a distinctive feature, East-South-East for "Lupin", "Vauban", "Enet" and West-North-West for "Boyard", "Louvois", "La Pointe". Other criteria may be the size of the bed (140×190 or 160×200) and the surface of the villa.

The pictograms on each villa allow you to see at a glance which villas are suitable for you.

Are there any screws?

The residence and the layout of the villas have been designed to avoid any vis à vis. See the plan of the residence.

Are the gardens enclosed?

All the gardens form an enclosed park within the residence, thus double-enclosed in relation to the public space. The gardens of the villas "Aix", "Lupin", "Enet" and "Vauban" are enclosed within the park to prevent any animals housed in these villas from going into the other gardens of the park.

Do you accept cats?

Yes in the villas " Lupin ", " Aix " and " La Mouclière ". See pet-friendly rates.

We have valuable bicycles is there a secure bicycle garage?

There is no secure garage or bike room, but there is bicycle parking with hoops attached to the walls to secure them. It is always possible to store your bike on your garden terrace, in which case it will be out of sight of passers-by behind a double enclosure.

I have a trailer is there a place for me to leave it safely?

There is a specific parking space, subject to availability at the time of booking. There is always the possibility to use the villa's parking space to park your trailer and to park the vehicle in the public car parks in the immediate vicinity.

I have an electric vehicle, is it possible to charge it?

Yes it is possible to charge it, currently from a standard socket in a dedicated space, soon it will be equipped with a charging point for electric cars.

For this you need to take a package when booking.

We are coming with 2 cars is it possible to park them on the residence car park?

Only one parking space is available per villa, so unless explicitly agreed by us it will not be possible to park the second vehicle in the residence car park. However, there are parking spaces in front of the residence as well as a public car park about 100 metres from the residence.

My treatment ends on Saturday afternoon can we stay until Sunday?

If the booking engine does not allow you to do this, it is because renting until Sunday would probably cause us to lose a whole week's rental. In this case you just have to tell us when you book and if the accommodation is still available for the following week, we will offer you to rent it until Sunday. In this case, we advise you to make a reservation for Saturday night in a hotel close to the spa, which you can cancel without charge.

I have an appointment with the doctor at the spa on Friday, is it possible to take the accommodation on Friday?

If the booking engine does not allow you to do this, it is because renting from Friday onwards would probably cause us to lose a whole week's rental. In this case, just let us know when you make your reservation and if the accommodation is still available in the week before your arrival, we will offer you to rent it from Friday. In this case, we advise you to make an additional reservation for Friday night in a hotel close to the spa, which you can then cancel without charge.

Why can't children come into the hot tub, when elsewhere it is possible?

There are two main reasons why children should not be allowed in hot tubs. Both are related to a risk to the child's health.

Firstly, as the water temperature is normally over 30°C, microbial growth will be very rapid and the consequences for a child in the event of contamination more severe. As you may have read on our website we take every precaution to avoid any contamination (continuous and automatic disinfection of the bath, manual controls, etc.), but zero risk does not exist.

The second reason is the temperature risk that a child cannot perceive. Think of your child bathing in cold water, his body is "blue" and he responds to your concern "No I'm not cold". He's not lying, he doesn't feel it and will come out of the water shivering, needing you to warm him up. It's worse in the hot tub where temperatures can exceed internal body temperature with much more serious consequences.

From what time to what time is the pool open/accessible?

From 9am to 8pm, when the pool is open. The pool can be privatized by villa from 9am to 10am, from 10am to 11am and from 7pm to 8pm. It is freely accessible from 11am to 7pm and during the privatization periods when it has not been reserved. See the scheduleIt is accessible on our website and the residence's wifi network.

Is it possible to put a cot in the room?

Yes, all rooms in all villas are large enough to accommodate a cot.

Do you have a cot available?

We have several baby kits (cot, high chair and bathtub) for children up to 2 years of age, which we provide free of charge. This is subject to availability at the time of booking. Contact us or mention it on your booking request and we will contact you.

Do you rent bikes?

We do not rent bicycles, but we have selected a partner who will gladly do so.

Tel: 06 17 38 27 37

Where is "La Mouclière" in relation to the pool?

La Mouclière " is located on the South beach of Fouras, 1800m from the residence " Les Thalassîles ". The swimming pool is in the residence, if you use your car or bikes you can park them at the residence.

I want to organise a birthday party with XX people is this possible?

No sorry, out of respect for the peace and quiet of the other guests in the residence we do not accept event accommodation except in cases where the whole residence is dedicated to the event.

Contact us

Do you have availability? At what price?

By clicking on the "View Availability" button, you will be taken to the search area which will show you which villas are available on the dates you are interested in and at what price.

Is the pool covered?

Yes, it is under a full height cover which makes it an indoor pool. It can be transformed into an outdoor pool by opening the cover more or less depending on the weather conditions.

Is the pool heated?

Yes.

Are there any buses to the spa?

Yes, the Fouras - Rochefort link is provided by the Rbus company. Line G serves Les Thermes, stop "Les Thermes" and the nearest stops to the Thalassîles are the "Centre commercial" or "Le Cadoret" in Fouras (about 400m from the Thalassîles).

Pour plus d’informations sur les lignes et horaires de la société Rbus

Is the pool open?

Every year from the first weekend in April to the first Sunday after 11 November (or 11 November if it is a Sunday) the pool is open and heated.

For other periods of the year, please contact us.

Do you supply the cleaning products?

No, we do not provide a cleaning kit.

Can you confirm pricing / availability?

By clicking on the "View Availability" button, you will be taken to the booking area which will show you which villas are available on the dates you are interested in and at what price.

What time do we have to vacate the accommodation?

Before 10am. It is possible to take a late check-out option at 12pm or 2pm, these options are subject to availability at the time of booking. Please mention that you wish to take one of these options in the comments when making your booking request.

What time can we arrive?

From 4pm. If you arrive earlier there are parking spaces in front of the residence which you can use and discover the ocean front within 200m. At "La Mouclière" there is a car park in front of the villa as well as children's games and the promenade along the beach.

We would like to come from Sunday to Sunday, is that possible?

In high and very high season (mainly school holidays) our rentals are from Saturday to Saturday. However, it is possible to arrive later or leave earlier. In low season, it is possible to rent from Sunday to Sunday. The reservation area will guide you.

Do you accept medium dogs?

Yes in the villa "La Mouclière". This is an additional option, see La Mouclière tariff

Do you accept small dogs?

Yes in the villas "La Mouclière", "Aix" and "Lupin". This is an additional option. The dog can go freely in the enclosed gardens. As a precaution, for the peace of mind of all, do not leave your dog barking or alone in the accommodation. See Rates

Is the household included?

Cleaning at the end of your stay is an additional option. For stays of several weeks, it is also possible to take an additional option for cleaning during the stay.

Are sheets provided?

For all villas located in the residence, bed linen for the bedrooms (beds made on arrival) is included for stays of less than 3 weeks. Extra bedding (sofa bed) is included as an additional option. For stays of 3 weeks (21 days) or more at the curist or long stay rate, they are included in the additional options.

For the villa "La Mouclière", bed linen (household linen, bed made on arrival) are part of the complementary options for both the beds (sofa bed) and the bedrooms.

What are the bus schedules to go to the spa?

Access bus timetables en cliquant sur le lien de la société R’Bus